Samsung has banned its employees from using ChatGPT, an artificial intelligence chatbot developed by OpenAI, at work. This decision comes after the company was reprimanded for using the chatbot to generate fake reviews of its products.
According to reports, Samsung employees were using ChatGPT to generate positive reviews of Samsung products on e-commerce websites. However, these reviews were often fake and misleading, and Samsung was eventually caught and criticized for this unethical practice.
As a result, Samsung has now prohibited its employees from using ChatGPT or any other AI-powered chatbot at work. The company has also apologized for its actions and stated that it will take steps to ensure that this does not happen again in the future.
It is worth noting that the use of AI chatbots to generate fake reviews is a growing problem in the e-commerce industry. Many companies are using these chatbots to artificially boost their ratings and sales, which is unethical and illegal in many countries.
In response, some e-commerce websites have started using AI-powered tools to detect and remove fake reviews. However, it is ultimately up to companies to ensure that their employees are using ethical and legal methods to promote their products and services.