Due to the scale of manufacturing and sales, each generation of the iPhone presents at least one notable problem. It could be something serious, like the “antennagate” of the iPhone 4 or the “bendgate” of the iPhone 6, or something cool – like the noise the iPhone 7 can emit when performing heavy tasks .
This time we have a noticeable problem on the iPhone X. Some owners say that the screen temporarily stops responding, or responds with lag, when the device is exposed to a cold environment – for example, when you leave a warm place for a street cold.
The problem was dubbed “coldgate.” A Reddit user explains what happens: “I noticed that the iPhone X screen ceases to be responsive as soon as I leave the house. Literally two seconds after I leave for a cold environment, my screen stops responding right to the ringtones. I try to slip on the sites and they do not record my finger. ”
Apple says iOS devices should be used at temperatures between 0 ° C and 35 ° C. The iPhone X problem occurs at temperatures close to zero, but still within this recommended temperature range. It works again a few seconds later.
In a statement , Apple says that this will be resolved with an iOS update:
We are aware of cases where the iPhone X screen temporarily stops ringing after a quick switch to a cool environment. After several seconds, the display will respond completely. This will be resolved in a future software update.