Losing your SIM or a smartphone is very common nowadays. Also, when you lose a SIM the first thing you need to do is to block the sim so that no one else can make use of it. In this article, we will explain to you how to Block And Resume Reliance Jio SIM in simple and easy steps.
1. Firstly, you can block Jio SIM Online
2. Secondly, you can block Jio SIM by Calling Customer Care
3. Thirdly, you can block Jio SIM from another number
First of all, you need to head to the Reliance Jio website which is www.myjio.com and tap on the Sign In button. Next, you have to enter your Email ID and password which is linked with your Jio number. Now, tap on the blue-coloured setting icon.
This will expand the setting menu and will show a list of settings. You can simply use Suspend and Resume option under which you have to choose the reason for the suspension. After selecting the reason tap on the Suspend button which will process the suspension.
After you are done you will receive a pop-up with a reference number and the message reads, “Your request to suspend service has been submitted successfully with reference number: XXXXXX.
In order to block the Jio SIM via customer care first, you need to call the toll-free helpline at 199 from a Jio SIM. Then you need to follow the instructions and connect the call to the customer care executive.
After that, you need to tell them about the reason for blocking the number along with some details like full name, email address and others. Completing all the confirmation then they will block the Jio SIM.
In order to block the Jio SIM from another number first, you need to call 1800 88 99999. Then follow the instruction and connect with the customer care executive. Next, provide them with the necessary reason along with the details and they will block the SIM.
In order to Block the Jio SIM from a Jio Store firstly, you need to visit your nearest Jio Store. Then there you need to tell the store executive that you lost your Jio SIM and you need to block it.
To confirm that it is your SIM only, you have to show your Id proof linked with your Jio number and request them to block it.
Once you are completely done with blocking the SIM then, you obviously want the same number so that your friends and family can contact you. For that, you just need to follow some simple steps.
However, reactivating the Jio SIM or replacement of lost and damage Jio SIM can’t be done online. For that, you have to visit the Jio Store.
Then you have to submit all the necessary proof of Ids which you have provided for the lost or damaged Jio number. Once you complete the process, you will be handed-over a new Jio SIM with the same number.
In case you found the lost Jio SIM which you have suspended earlier online, then you have the option of resuming the service once again. It can be done without any hustle because the online process is a temporary way of deactivating the SIM and you can simply activate it anytime.
Follow the steps to resume the services. First, you need to head to the Reliance Jio official website and tap on the Sign In button. Then enter the Email ID and password which is linked with your Jio number.
Now, just tap on the blue-coloured setting icon. This will expand the setting menu and will show a list of settings. Now you have to tap on the Resume option. Once you are done, the Jio SIM will be immediately get activated.